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Customer Success

3 posts
  • Customer Success

Our CEO goes undercover again to create a new interviewer training feature

  • Posted on March 11, 2018July 23, 2018
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  • byAhryun Moon
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If you read my post about going undercover as a recruiting coordinator, you know I love walking a mile in my customers’ shoes. It’s important that I experience their pain…
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  • 7 min
  • Customer Success

What I learned from going undercover as a recruiting coordinator

  • Posted on April 25, 2017July 23, 2018
  • byAhryun Moon
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Early in my career, I was a corporate financial analyst in Austin, TX. On a typical day, I spent hours scanning endless numbers in Excel sheets. I wanted to spend…
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  • 7 min
  • Customer Success

How we select our customers to ensure customer success

  • Posted on April 13, 2017July 23, 2018
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  • byJasper Sone
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How we select our customers to ensure customer success Happy customers are a startup’s greatest asset and a significant source of referrals. The opposite is also true — if customers…
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