3 Challenges in Interview Scheduling

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When a company is in start-up phase, interview scheduling is easy. The engineering team interviews new engineers, the sales team interviews new sales people, etc. It’s pretty simple.

As a company grows, new roles and titles emerge and it’s harder to know who should be on the interview panels. Here are the top three challenges coordinators face when scheduling an interview.

3 Hacks to make your business partners your friends

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The team recently went into one of our customer’s headquarters to shoot a customer testimonial video for our new website. During a break, whilst sitting on a couch munching on snacks, I noticed that everyone who walked past said hi and chatted up with my colleague, Jody. Jody is an account manager in our team, and has only entered GoodTime a week before I did. Upon finding out that Jody has only met them one other time before I did, I was puzzled… Why were they acting as if they have already known each other for quite awhile?

How to give your candidates the best experience

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I used to live in Austin, Texas. So when I saw a line up at a new “Texas-style BBQ”restaurant in San Francisco, I was totally on board. I spent 30 long minutes in line dreaming of juicy brisket, savory BBQ sauce, fresh coleslaw, and buttery creamed corn. When I got to the front of the line, I saw 10 people preparing food efficiently in the kitchen while a single cashier took every order. They could have halved my wait with more cashiers. So frustrating!

The same thing can happen with interview scheduling. Recruiting teams sometimes create efficient internal processes, but make their candidates waste time on inefficient ones. That doesn’t make sense to me. Why would you look after your internal processes and leave candidates struggling out in the cold?

Why I ditched a year in university to be GoodTime’s first intern

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Barely a week ago, I boarded my flight from Singapore to San Francisco on a one-way ticket. Farewells were exchanged, and clearly that wasn’t just all sunshine and butterflies. So here’s my introductory post, and I’d like to share about how I made this neat (gutsy?) decision in my undergraduate life – moving to an entirely foreign country, and dedicating myself to a new company.

Why my candidate experience felt like online dating

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I often feel obligated to use the buzzwords candidate experience at seminars and recruiting meet-ups. I’m conscious of them now, as GoodTime is going through a hiring phase and I’m acting as our full-time recruiter. Still, I’m not sure I fully understand what they mean to people who are living it. Since there’s no course called ‘Candidate Experience 101’ that offers up best practices and secret tips and tricks, I recently asked an anonymous candidate point blank, “What was your experience as a candidate really like?”

He gave me a fantastic response after undergoing 30+ interviews in recent months, and told me his journey was like an online dating experience. Know in advance that you’ll love this story’s ending!

What I learned from going undercover as a recruiting coordinator

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Early in my career, I was a corporate financial analyst in Austin, TX. On a typical day, I spent hours scanning endless numbers in Excel sheets. I wanted to spend time on the interesting parts of my job — thinking strategically and providing financial advice to my team. So I taught myself how to code, and within a few months, had built software that reduced two months of numbing manual work into two hours of computer work. That program was widely adopted where I worked and my finance colleagues loved it. It was a Eureka moment for me. I packed up and left Austin for the tech world of San Francisco

How we select our customers to ensure customer success

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How we select our customers to ensure customer success

Happy customers are a startup’s greatest asset and a significant source of referrals. The opposite is also true — if customers are disappointed during your early startup days, they can kill your business overnight. A good match moves you from customer selection to customer success. But how do you make sure you’re a good fit?